

Government experience
Gavin Atkinson has over twenty years experience helping government, including:
- Business.gov.au
- Australian Business Register
- Australian Taxation Office
- Business.qld.gov.au
- Businesslink.gov.uk
- Canadian government agencies with website performance analysis
- Training government professionals from Hong Kong, Singapore, Malaysia and Thailand on website performance measurement

How Gavin helps
Gavin helps governments worldwide transform their website and digital offerings to business. He focuses on:
Gavin also regularly publish articles, latest analysis and case studies about global developments in delivering digital services online from Government to Business.
Testimonials
Gavin makes a big difference to Governments delivering to business

Gavin has an extraordinary ability to engage and totally understand the needs of our customers.
Gavin's extensive knowledge of contemporary digital methods ensured the delivery of Government content was concise and more importantly relevant.
Gavin’s online experience & skills were a primary reason for our success. I thoroughly recommend him.
Craig Humphrey
Business.qld.gov.au: Executive Director
Gavin’s extensive knowledge and understanding of Government to Business relationships covers a number of channels.
Gavin places great importance on producing reports with actionable recommendations.
He looks at the short, medium and long term to ensure that government agencies can take action incrementally and gain long term value from his work.
Simon Fisher
Business.gov.au: Content Manager
Gavin transformed our customer insight identifying the recession & its policy implications to the UK economy 6 weeks before it hit the media.
On top of this Gavin innovatively pinpointed how our customers used BusinessLink and developed avant-garde engagement strategies.
I strongly endorse Gavin and his unique skills and experience.
Doug Robinson
Businesslink.gov.uk: Head of Customer PropositionWhat sets us apart
Gavin has worked inside government in senior positions. He knows how government works.
Digital transformation
Advising senior executives on achieving digital transformation outcomes and exceeding customer expectations
Strategy development
Developing whole of government strategy for digital service delivery for businesses
Channel migration
Optimally allocating resources to achieve financial savings while driving time and money savings for businesses
Practical advice
Action planning, building for SEO, achieving the right balance
Information architecture strategy
Organizing information and services in a customer centric manner that achieves service transformation
Customer centric
Engaging with business customers to better understand their needs
Get to know us better…
2009
Year of foundation
0
Missed meetings
$250 million
Time & money savings to business
