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Government to Business podcast episode 5 - MyBiz Colorado

Podcast episode 5: An awesome customer experience registering a business

by Gavin Atkinson • June 13, 2018

I planned to have an interview this week – which is in the can and ready to go – but I had to share a new really impressive customer experience for registering a business online. Your government can learn from MyBiz Colorado’s intuitive and simple interface and process and apply locally. And of course I […]


GDPR & better communicating regulatory change

Podcast episode 4: GDPR & better communicating regulatory change

by Gavin Atkinson • May 28, 2018

In episode 4 of the Government to Business podcast, Gavin analyses how governments effectively communicate regulatory change to businesses by highlighting the example of the EU’s General Data Protection Regulation (GDPR). He shows what works and what doesn’t. And how you can apply this to your jurisdiction and government when significant regulatory change is going […]


Episode-3-Government to Business - Martin Godel - EasyGov,swiss

Podcast episode 3: Interview with Martin Godel from EasyGov.swiss

by Gavin Atkinson • May 8, 2018

In this episode Gavin interviews Martin Godel, Head of the Small to Medium-size Enterprise (SME) Division of the Government of Switzerland. Martin is leading the digital transformation across government agencies, cantons (states) and municipalities for business registration in Switzerland. Listen to the show here using our podcast player or Youtube: Or download and subscribe to […]


What must you always focus on first?

Podcast episode 2: What must you always focus on first?

by Gavin Atkinson • April 24, 2018

In this second episode of the Government to Business, Gavin discusses what the first thing senior executives delivering government digital services to business must focus on in their strategy: customer centricity. He breaks down the initial steps to take to deliver benefits to businesses, saving them time and money and how your government can achieve […]