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Podcast episode 7: the 3 BIG benefits from government to business digital service delivery
Whether you’re just starting to sell the idea of transforming your government to business digital service delivery, or you’re putting together a 100+ page business case, you need to cover off benefits. And while there are many major benefits, this episode I’m going to concentrate on the three big ones: Economic development and job creation […]
Podcast episode 6: Interview with Andy Vargas & Nate Robertson on the Haverhill Business Portal
Ready to punch above your weight with the big boys? In this interview Massachusetts State Representative Andy Vargas and the City of Haverhill’s Assistant Economic Development Director Nate Robertson outline how a mid-size city can achieve great things in the digital service delivery space with business customers. We talk about how government can create a […]
Podcast episode 5: An awesome customer experience registering a business
I planned to have an interview this week – which is in the can and ready to go – but I had to share a new really impressive customer experience for registering a business online. Your government can learn from MyBiz Colorado’s intuitive and simple interface and process and apply locally. And of course I […]
Podcast episode 4: GDPR & better communicating regulatory change
In episode 4 of the Government to Business podcast, Gavin analyses how governments effectively communicate regulatory change to businesses by highlighting the example of the EU’s General Data Protection Regulation (GDPR). He shows what works and what doesn’t. And how you can apply this to your jurisdiction and government when significant regulatory change is going […]
